Refund policy

Last updated: 2026-10-21

All our products are digital and are delivered instantly, so we give refunds only when a technical problem stops the product from working.

1. When you get a refund

The software does not install or activate, or the file or video cannot be downloaded or opened, because of a problem on our side, and our support cannot fix it within 7 days of your report.

You were charged twice for the same order, or the payment was taken but no order was created.

2. When there is no refund

You changed your mind, bought the wrong product, or no longer need it.

Your computer does not meet the requirements given on the product page.

The problem is caused by something outside our control (for example antivirus, internet or a changed computer). For a changed computer we can reset the activation instead.

For video invitations: spelling mistakes or design choices you made before paying. You can always check the full preview before you pay.

3. How to ask

Email support@gcpwork.com within 7 days of purchase with your order number, registered email and a short description or screenshot of the problem.

We first try to fix the problem. If we cannot, we approve the refund.

4. When the money comes back

Approved refunds go back to the original payment method (UPI, card, bank or wallet) through Razorpay, usually within 5–7 working days. Your bank may take a little longer to show it.

After a refund, the license or download for that order stops working.

5. Disputes

Any dispute is subject to the courts at Ghazipur, Uttar Pradesh.